Shipping policy

We deliver to UK addresses only.

Order Processing

Orders are processed within 1–2 business days. Orders placed on weekends or UK bank holidays will be processed on the next working day.

Tracking

All orders are dispatched with full tracking via Yodel. You will receive a dispatch confirmation email with your tracking number once your order has been shipped.

Failed Deliveries

If a delivery attempt is unsuccessful, Yodel will leave instructions on how to arrange redelivery or collect from a local depot. Beauty.Direct is not responsible for parcels that are uncollected or returned to us due to failed delivery attempts.

Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at care@beauty.direct and we will investigate promptly.

Standard Delivery Rates 

Standard Delivery — £3.99
2–5 business days.